Park Homes Warm Home Discount

The Park Homes Warm Home Discount scheme 2024/2025

Welcome to Charis’s Park Homes Warm Home Discount scheme which enables residents living in a Park Home in England, Wales or Scotland to apply for a £150 payment to help towards the cost of their energy bills.

Apply now – don’t miss out!

Funding is limited and applications will be considered on a first come first served basis, so apply now to make sure you don’t miss out. If you want to ensure other people know about how to apply, click here to see our downloadable resources page.

Who can apply?

If you’re a permanent resident living in a Park Home, and you haven’t already received a Warm Home Discount rebate, you can apply for a £150 payment.

Funding is limited and applications will be considered on a first come first served basis.

Only one application per household will be considered.

Who qualifies?

You may qualify for the Park Homes Warm Home Discount if you (or a household member) receive one of the following:

Pension Credit

Income-related Employment & Support Allowance 

Income-based Job Seekers Allowance 

Income Support

Universal Credit showing an earned income between £0 and £1,665 a month

Child Tax Credit by virtue of an award based on an annual income not exceeding £19,978

Working Tax Credit by virtue of an award based on an annual income not exceeding £19,978

Housing Benefit (or Housing element if receiving Universal Credit)

Or:

The Total Gross annual household income across everyone living in your household is below £19,978 (before tax and deductions)

Application form

Our online application form is being hosted by Charis’s partner Lightning Reach. Lightning Reach helps people to find and apply for a range of financial support in one place, quickly and safely.

How can I apply?

You can apply for the Park Homes Warm Home Discount scheme here. It’s important that you have a valid email address so you can receive the decision outcome and any requests for information needed to support your application. To make an award directly to your bank we will also need your bank account details, as shown on either your bank card, bank passbook or account statement.

Here’s how it works:

1. If you did not apply last year you can sign-up and complete your profile by answering a series of simple questions. This usually takes 10-15 minutes. When asked about housing status, please make sure to choose the option “Park home / static caravan / mobile home”. If you applied last year, you will be able use your existing profile.
2. You can then fill in and submit your Park Homes Warm Home Discount scheme application for this year.

In addition to the Park Homes scheme, you may also get matched to a range of support suited to your profile and circumstances. This could include grants from charities, funding from your local council and help with your bills.

You can go back to your Lightning Reach dashboard to find out more and apply for additional support.

Do you need help applying?

The easiest way to apply for a Warm Home Discount payment is online but if this is difficult, you need help completing the application form or you have any questions about the scheme, our support team is available Monday to Friday between 09:00 and 17:00 on 01733 797543. 

What happens next?

We’ll send you an email acknowledging your application and double-check that you meet the eligibility criteria.

You may be asked to send evidence

Charis will contact some customers to provide evidence of their benefits and income to support their claim. Don’t worry if that includes you.

We’ll contact you by email to explain what’s needed and how to provide it. Just be sure to keep an eye on your inbox and junk folder. It’s important that you reply, or we won’t be able to award your application.

When will I get the £150 payment?

If your application is successful, a payment of £150 will be made directly into your bank or building society account by 31st March 2025.

MoneySavingExpert

We are delighted to see the Park Homes Warm Home Discount scheme featured in the MoneySavingExpert guide.

Ofgem

For additional information, please visit: www.ofgem.gov.uk/environmental-and-social-schemes/warm-home-discount-whd/eligibility.