Job Type: Permanent, Full Time

Salary: £35,000 – £40,000 + incentive scheme (depending on experience)

Reports To: Commercial Director

Main Purpose of the Job

To target and make contact with new partner organisations, and grow relationships within existing partners; to introduce, promote and sell the various Charis services increasing year on year revenue and deliver margin improvement where possible.

Main Responsibilities

• Deliver business growth, making sales from customers in various sectors – Housing Associations, Citizens Advice, Local Authorities – and other charitable organisations, and provide analysis on performance throughout the year.
• Represent Charis at key industry events, seminars, webinars etc.
• Identify decision makers and build and develop key relationships with stakeholders and buyers in target sectors.
• Work with the Management Team and specifically Finance and Operations to develop business cases for new opportunities and any associated product development.
• Engage with Finance, Operations and IT to ensure teams are briefed and aligned on requirements.
• Review commercial terms for services offered and delivered.
• Produce accurate reporting and analysis of customer performance for internal and external use.
• Work with marketing colleagues to promote the Shop platform.
• Ensure Hubspot (CRM) is kept up to date with accurate recording of opportunity pipeline and customer interactions (emails / calls / meetings).

Knowledge, Experience and Competencies

• Business Development and/or Relationship Management experience. Must be experienced in presenting to potential customers and negotiating and closing deals.
• Experience of selling into the Housing Associations and Local Authority sector is desirable but not essential.
• Previous experience of using a CRM system (Salesforce / Hubspot) desirable but not essential.
• Good IT skills including advanced Excel and PowerPoint.
• Excellent communication skills (written and verbal) with the ability to write accurate, well-structured content in plain English tailored to the target audience.
• Excellent planning and organising skills.
• Ability to interpret and analyze information.
• Excellent decision making and problem-solving skills.
• Highly commercial and numerate.

Benefits & Rewards

People who work with Charis have the opportunity to excel, innovate, learn and grow and we offer an excellent range of benefits that contributes to employee satisfaction and organisational success.

View our Benefits