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About Us

Managing the distribution of a wide variety of support to households and community projects in England, Scotland and Wales.

Charis has been managing support schemes, foundations and charitable trusts for utility companies and not-for-profit organisations since 2003.

From 2015, we have also been running our own, Ofgem regulated Industry Initiatives that support fuel-poor households in England, Scotland and Wales.

With our tailored scheme management, each scheme is white-labelled and tailored to reflect the target audience, support avenues, eligibility criteria and available funding. They are delivered with a combination of sophisticated software, vulnerability-led human intervention and process efficiency.

Outsourcing scheme management to Charis enables our partners to focus on the strategic
intent of their schemes, trusts or foundations, rather than the operational detail.

The Charis Shop is a crisis support platform which helps our partners streamline
the delivery of support to households struggling with financial challenges, ill-health,
disabilities or life-affecting circumstances.

From energy-efficient appliances, digital devices, soft furnishings and furniture to a wide variety of vouchers, our product range reflects the disparate needs of individuals and families across England, Scotland and Wales.

The Charis Shop is secure and simple to use.

We are proud of the positive impacts we help partners make in people’s lives

Financial struggles, physical and mental health issues, capability challenges, the cold, hunger and life-changing circumstances are frequently interconnected, with one triggering or exacerbating another.

We are able to help partners deliver holistic and targeted approaches to supporting people facing hardship.

We understand the importance of providing the right type of support to households at the right time.

Working with Charis saves you time, maximises the impact of your work and lets you focus on what really matters – providing your support to people and organisations you are there to help.