Systems Tester Analyst

Location Peterborough

Main Purpose of the job

To undertake a testing role to validate system changes across the Charis platforms. To ensure issues found in testing are reported and tracked to conclusion.

Job Title: Systems Tester Analyst

Reports To: Business Analyst

Main Responsibilities

To create new test scripts to validate any new functionality being added to the platforms
To maintain and update existing test scripts as and when necessary
To run the test scripts, record evidence and report any issues found
To provide estimates for how long the testing activities will take for a piece of work
To work with the Developers to help them recreate the issues and act as a point of contact
To work with the Business Analysts to understand the requirements and support them where necessary
To work with the end Business Users to understand how they use the platform and help troubleshoot Production issues
To maintain a strong relationship with Subject Matter Experts
To attend Sprint planning and regular stand-ups during the sprint to participate in the planning process and update on work done and work left to do in the sprint

Person Specification

Attention to detail in documenting and communicating
Excellent communication and relationship skills
Excellent planning and organising skills
Ability to interpret and analyse information
Excellent decision making and problem-solving skills
Competent with Microsoft office tools

Qualifications

Minimum A-Level, with higher qualifications preferable
Previous experience of testing or working in a similar role is an advantage

Competency Profile

Teamwork

– Proactively liaises with colleagues on relevant issues

– Regularly initiates communication with others (internal and external) to ensure progress, issues and opportunities are shared and everyone is up to date

– Recognises the wider context in which department is operating

Customer Focus

– Understands the underlying needs of internal and external customers

– Demonstrates empathy and adapts communications styles to suit circumstances

– Clearly communicates the end user impacts of issues to development teams

Decision Making

– Can stand back from the detail to make a balanced, objective decision

– Evaluates the risks associated with decisions

Generating Ideas

– Balances enthusiasm for new ideas with research into feasibility

– Acts to create enthusiasm for change within the wider organisation

– Anticipates future business problems and identifies ways to overcome them

Analysis

– Uses appropriate methods to analyse data gathered

– Identifies and summarises the key issues arising from analysed data

– Presents summarised data in a user-friendly format

– Uses data to make recommendations and is seen as a Subject Matter Expert

Self Motivation

– Maintains ownership of a situation or problem, seeks a solution and follows it through

– Acts with confidence and credibility

Job Description