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Job Description

Systems Tester Analyst

Location Peterborough

Main Purpose of the job

To undertake a testing role to validate system changes across the Charis platforms.   To ensure issues found in testing are reported and tracked to conclusion.

Job Title:  Systems Tester Analyst

Reports To: Business Analyst


Main Responsibilities

  • To create new test scripts to validate any new functionality being added to the platforms
  • To maintain and update existing test scripts as and when necessary
  • To run the test scripts, record evidence and report any issues found
  • To provide estimates for how long the testing activities will take for a piece of work
  • To work with the Developers to help them recreate the issues and act as a point of contact
  • To work with the Business Analysts to understand the requirements and support them where necessary
  • To work with the end Business Users to understand how they use the platform and help troubleshoot Production issues
  • To maintain a strong relationship with Subject Matter Experts
  • To attend Sprint planning and regular stand-ups during the sprint to participate in the planning process and update on work done and work left to do in the sprint


Person Specification

  • Attention to detail in documenting and communicating
  • Excellent communication and relationship skills
  • Excellent planning and organising skills
  • Ability to interpret and analyse information
  • Excellent decision making and problem-solving skills
  • Competent with Microsoft office tools



  • Minimum A-Level, with higher qualifications preferable
  • Previous experience of testing or working in a similar role is an advantage


Competency Profile


–        Proactively liaises with colleagues on relevant issues

–        Regularly initiates communication with others (internal and external) to ensure progress, issues and opportunities are shared and everyone is up to date

–        Recognises the wider context in which department is operating

Customer Focus

–        Understands the underlying needs of internal and external customers

–        Demonstrates empathy and adapts communications styles to suit circumstances

–        Clearly communicates the end user impacts of issues to development teams


Decision Making

–        Can stand back from the detail to make a balanced, objective decision

–        Evaluates the risks associated with decisions

 Generating Ideas

–        Balances enthusiasm for new ideas with research into feasibility

–        Acts to create enthusiasm for change within the wider organisation

–        Anticipates future business problems and identifies ways to overcome them


–        Uses appropriate methods to analyse data gathered

–        Identifies and summarises the key issues arising from analysed data

–        Presents summarised data in a user-friendly format

–        Uses data to make recommendations and is seen as a Subject Matter Expert

Self Motivation

–        Maintains ownership of a situation or problem, seeks a solution and follows it through

–        Acts with confidence and credibility




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