Main Purpose Of The Role

Charis is a committed team of 50 people, and we believe it’s our empathetic approach and the level of compassion and care we offer to our clients and their beneficiaries, that really sets us apart. We understand the challenges our clients have, we’re good listeners, and can creatively manage a wide range of time sensitive demands. This has been crucial in our ongoing success.

We are adding a Business Analyst into the business, reporting into our CTO and working across all areas of the business to engage with stakeholders and fully understand “as is” processes, review and reengineer to a “to be” process and deliver detailed user requirements and technical specifications to the Dev Team.

Main Responsibilities

• Assess complex processes, identify inefficiencies, and propose actionable solutions based on data and insights.
• Conduct detailed analysis of existing and required processes, systems, and data to identify areas for improvement and efficiency.
• Deliver clarity on requirements and work alongside with business to provide actionable solutions.
• Build a strong understanding of key business functions (e.g., finance, customer services, commercial, HR, IT) and how they interconnect.
• Use business process mapping techniques like flowcharts or UML diagrams to visualise workflows, to document and demonstrate understanding.

Person Specification

Your communication skills must be first class – you will be engaging with all areas of the business, and as such this role suits someone with experience working within a diverse SME. You will be naturally inquisitive, creative, innovative, have opinion and be ready to steer, suggest and recommend improvements. You must be a self starter and willing to take ownership and autonomy over your workload and deadlines.

Technically we are looking for experience working within Agile and Scrum methodologies, and with previous experience Azure DevOpps or Jira.

This is an exceptional opportunity – the chance to work extensively across all disciplines and departments in an organisation that is undergoing planned transformation focused on sustained growth and scalability. If you are a Business Analyst with experience working across multiple disciplines, and are looking for a challenging step up, this is the role for you. Get in touch to find out more.

Benefits & Rewards

People who work with Charis have the opportunity to excel, innovate, learn and grow and we offer an excellent range of benefits that contributes to employee satisfaction and organisational success.

View our Benefits

To Express Your Interest

If this role sounds of interest to you, we would love to hear from you. In the first instance please share your current CV with a covering letter to humanresources@charisgrants.com.

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